Magento Maintenance, Support and Migration
As part of our maintenance service we provide ongoing designing, catalog management and product images editing, technical support, feature updates and ongoing advice and consultancy.
Our Magento maintenance team can interact with you by phone, Skype, e-mail or chat on real-time basis to resolve issues at hand.
If you are looking to migrate to Magento from your existing shopping cart solution, we have a team of migration experts who will understand your business requirement, existing data and the work flow. We will map it with Magento and plan your migration without any downtime for your existing business.
We can assist you with following migrations:
- osCommerce to Magento
- Zen Cart to Magento
- X-Cart to Magento
- VirtueMart to Magento
Our Store Migration Steps include 4 steps:
Discovery and planning
- Understanding existing business and work flow to create requirement document.
- Mapping requirement document with Magento and identifying custom requirement and third party extensions.
- Understanding product data, images and other files which need to be migrated.
- Planning existing database and image files migration to Magento. If required, we will write necessary scripts.
Design, Development and Migration
- New custom design if required by the client followed by integration to Magento.
- Customization work required and installing extensions as per the document.
- Migrate database and files to Magneto.
- Make your website operational in our test environment.
Diagnose and remedy of technical issues, if any
- Inventorise website operational issues (functional and configuration).
- Scope and implement changes.
- Deploy website to a staging environment for client testing.
- Quality assurance (full end-to-end testing).
- Client website system testing and acceptance
- Make live
- Ongoing support and maintenance under Screen Pages SLA.